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We are here to help

How can we help?

Send your request to the BauBauCar team. For a booking, select the relevant journey so we can help more quickly.

Contact support

The required fields help us handle your request.

Frequently asked questions

How does BauBauCar work for people seeking transport?

You can publish a request or search for a scheduled ride compatible with your route, date and animal.

How do I book a ride?

Open the ride detail, sign in to your account and complete the booking with the requested details.

How does the platform work for transporters?

After registration and verification, transporters can publish rides and respond to transport requests.

Where can I find my bookings?

Sign in and open your bookings area to view the current status and available actions.

What should I include in a support request?

Choose the booking when available, then describe the issue and include any useful details.